All sales are final. All purchased lessons expire at the end of the calendar year. Summer Program purchases expire at the end of the Summer Program. Lessons that are missed outside of the cancellation policy cannot be refunded, rescheduled or credited in any way.

All Private/Semi-Private lesson cancellations must be made 48 hours before scheduled lesson time. Please cancel your lesson via Mindbody or email to info@downtowntennisnyc.com or call/text 646-709-2330. All cancellations that are made within 48 hours of a scheduled class are considered “Late” and a full price of the lesson will be charged.

All Group lesson cancellations must be made 24 hours before scheduled lesson time. Please cancel your lesson via Mindbody or email to info@downtowntennisnyc.com or call/text 646-709-2330. All cancellations that are made within 24 hours of a scheduled class are considered “Late” and a full price of the lesson will be charged.

All Summer Program purchases are final and no refunds will be issued for cancellations. Summer Program cancellations must be made 24 hours before scheduled lesson time. Please cancel your lesson via Mindbody or email to info@downtowntennisnyc.com or call/text 646-709-2330. All cancellations that are made within 24 hours of a scheduled class are considered “Late” and a full price of the lesson will be charged.

All the lessons take place outdoors. If a lesson must be cancelled due to the rain or snow, you will be notified at least 2 hours prior to scheduled lesson time by Downtown Tennis Club via phone or email and can rebook for another day. We do not cancel or reschedule lessons due to hot, cold or windy weather. Please call/text 646-709-2330 or check Mindbody if you have questions about current lesson status.